Updates to Curbside Pickup!

For the convenience of patrons, we are shifting our Saturday Curbside Pickup times to include morning hours, 9:00 am – Noon, and afternoon appointments will be scheduled from 1:00 pm – 3:00 pm. Monday through Friday Curbside Service Hours will remain the same, from 2:00 pm – 5:30 pm.

We hope these revised Saturday hours will better fit with everyone’s busy weekend schedules. We are also planning to start offering online registration for pickup appointments, to make setting up a time to pick up your items faster and easier! 

Below are the full instructions for the Curbside Pickup Service. Please read them carefully, and if you have any questions, let us know at mar@noblenet.org or by calling 781-631-1481, Ext. 201 (Main Desk) or 217 (Children’s Room) during our service hours! 

CURBSIDE PICKUP HOURS

Mondays through Fridays

2:00 pm – 5:30 pm

Saturdays

9:30 am – Noon
1:00 pm – 3:00 pm

Abbot Public Library staff will be available to help patrons online at mar@noblenet.org or via phone during Curbside Pickup Hours at 781-631-1481. 

Please note: the preferred method of communication is via email at mar@noblenet.org. The library will be working with a limited staff, due to social distancing protocols.

PROCESS FOR CURBSIDE PICKUP

Step One

Request items by placing holds through your online account through your online account. If you cannot access your account, call 781-631-1481 during the service hours listed above. If you do not have an account, you can register online here. 

Step Two

Staff will collect books available in Marblehead within 48 hours of request. Items from other libraries may take longer due to delays in the interlibrary delivery service.

Step Three

You will be notified when your holds come in, via text, email, or phone call, according to your preference. 

To change your notification setting, go to Account Preferences > Notification Preferences on your online account.

Step Four

Once you receive a notification that your requested items have come in, please call the library at (781) 631-1481 during service hours to schedule a pickup time. Soon, we will be offering online registration to make it easier to set up an appointment. 

Appointments can be scheduled Mondays through Fridays from 2:00 pm and 5:45 pm, and Saturdays from 9:30 am – Noon and 1:00 pm – 3:00 pm. 

Please do not schedule a pickup until you have been notified that your items have come in. 

Step Five

At your appointment time, come to the back entrance, through the parking lot off of Maverick Street, to pick up your items.

Please wear a mask and follow social distancing protocols during pickup, as a safety measure to benefit all.

Items will be checked out in advance and placed in paper bags labelled with your last name. Please feel free to grab your bag and go! 

If you don’t see your bag, please wait until your appointment time. If it still isn’t there, call the library at 781-631-1481.

PLEASE NOTE: if you have any returns when you come to pick up your materials, we now have a black Library Return Bin located near the read entrance where you can place your returns. 

***Please return library materials only  – we are currently unable to accept donations.***

RETURNS

Returns will be collected on Mondays through Saturdays from the outside book returns located in front of the library, on Pleasant Street, as well as by the rear entrance. There will be no fines on late items!

If you have any items that do not fit in the library return, please call 781-631-1481 during service hours to schedule a return.

Please do not leave returns on the pickup cart.

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We appreciate your understanding and patience during this unprecedented time. With these safety measures, we hope to prevent the spread of the virus while offering appropriate services to our patrons!

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