Pausing Browsing By Appointment Service

In light of the post-Thanksgiving COVID spike, as well as the likelihood of another surge after the Christmas holiday, we are pausing our Browsing Service. We will offer only Curbside Pickup Service until after the winter holidays, when, taking our cue from the Marblehead Public Schools, we will review the suitability of resuming the Browsing Service.

To set up a Curbside Service appointment, please visit abbotlibrary.org or call the library at 781-631-1481.

To set up a Curbside Service appointment, please visit our website or call the library at 781-631-1481. Curbside appointments can be scheduled Monday through Friday from 2:00 pm – 5:30 pm and on Saturday from 9:30 am – Noon and 1:00 pm – 4:30 pm.

The health and safety of the public and library staff remain our utmost priority. We appreciate your understanding and are grateful for your continued support! Stay tuned for more updates here on the blog, on Facebook, or on our website.

Important Service Updates Starting Monday, December 7th

Expanded Services Scheduled to Begin December 7th

Updated Service Hours are as follows:

Curbside Pickup Service Hours

Monday, Wednesday, and Friday
2:00 pm – 5:30 pm 

Saturday
9:30 – Noon & 1:00 pm – 4:30 pm

Browsing By Appointment Hours

Tuesday and Thursday
10:00 am – 12:30 pm & 2:00 pm – 5:30 pm

Appointments will be ½ hour long with ½ hour between appointments for sanitizing and cleaning. 

Abbot Public Library is pleased to announce the expansion of our services to include an additional way for patrons to borrow tangible materials. Based on the results of our recent Library Services Survey, we will be offering limited browsing, by appointment, two days per week, while continuing to provide our very popular Curbside Pickup Service, four days per week. 

Call the library at 781-631-1481, Ext. 201 for more information on how to register for an appointment to browse a limited area of the library. The first appointment date will be Tuesday, December 8th. Appointments will be a half hour long, and browsers will be required to wear masks (patron-provided) and gloves (library-provided). Browsing will be limited to designated areas where new and recent additions to all categories of the Library’s collections will be gathered.

Adhering to social distancing space requirements, we are able to accommodate up to four adults and/or teens, on the main level, and an additional four Children’s Room patrons – adult and/or children – on the lower level, per half-hour appointment. A half hour will be reserved, between appointments, to sanitize service desks and other public areas, for patron and staff safety.

Please watch for further details of our expanded services by following us on Facebook, visiting our website, or following our blog

Thank you for your patience and your continued support, as we navigate through these unprecedented times!

Message to the Marblehead Community from the Abbot Public Library – Current and Upcoming Services

As we begin our third month offering curbside pickup service, as a way for patrons to safely borrow books, DVDs and other tangible items from our collections, we have been gratified by your very positive response to this structured individualized service. Most recently, funds generously provided by the Friends of Abbot Library have allowed us to add a new online system, to our curbside service, providing the ease and convenience of scheduling your pickup time, yourself, online. 

Looking ahead, health and safety priorities for both patrons and staff, in the new world of COVID-19, will continue to guide all our decisions regarding the introduction of in-building services. We envision this process as gradual and selective, to include browsing of newly acquired materials, access to computers and printers, and availability of copiers – all by individual appointment. We are eager to open our doors to you and are working hard to prepare our spaces and design procedures to safely offer these services, while continuing our curbside service in a more sheltered setting, as the weather turns cooler.

The date we reopen for in-building services (which will be by appointment only) will depend on the timetable for two major projects being undertaken to protect the health of patrons and staff.

We expect that our building will be ready for initial in-building services in the second half of October. The actual date will be largely dependent upon the timetable for two major projects being undertaken to protect the health of patrons and staff. One project is the fabrication and installation of plexiglass enclosures for all four of our public service areas. The second is the thorough cleaning of the library’s air circulation duct system, which will significantly improve both air flow and air quality. 

To help us in making sure that we use our limited resources to best match our users’ service priorities, we have created a survey for you to give us your input. You will be able to access this survey via the link on our websitewww.abbotlibrary.org — as an attachment to the email being sent to all our active Marblehead cardholders, and, in paper format, in our curbside service location at the back entrance to the Library. Please take a few minutes to complete and return our survey. Your valued responses will guide us, as we move forward! 

We sincerely thank you for your patience and support as we reshape our services to meet your needs, in this unprecedented time.

Curbside Pickup: Hours and Service Instructions


Abbot Public Library currently offers a no-contact curbside pickup service, by appointment only. REVISED Curbside Pickup Hours are Mondays, Wednesdays, and Fridays from 2:00 pm – 5:30 pm, Wednesday mornings from 10:00 am – Noon, and Saturdays from 9:30 am – Noon & 1:00 pm – 4:30 pm.

Please note that the Curbside Service is constantly being updated to better serve you, so please always read the instructions carefully, both here and on the online registration, to stay current with procedures.

Here’s how the process works:

  1. You will be able to place holds through your online account at evergreen.noblenet.org. If you are having difficulty placing holds online, please contact the library at (781) 631-1481 during Curbside Service Hours (see above) or email us at mar@noblenet.org. If you need to register for a library card, please fill out this online form and a staff member will be in contact with you.
  2. Items that are available in Marblehead will be pulled within 48 hours of their request. Due to delays in interlibrary delivery service, some items will take longer to become available.
  3. When your holds are ready, you will receive a notification, via text, email, or phone call, according to your preference, from the library. To change your notification settings go to Account Preferences > Notification Preferences on your online account.
  4. Once you have received a notice that your items are available, please schedule an appointment to pick up your items.

    Appointments can be scheduled on Mondays, Wednesdays, and Fridays from 2:00 pm – 5:30 pm and Saturdays from 9:30 am – Noon & 1:00 pm – 4:30 pm. We ask that you wait until the library has notified you that your requested items are available before scheduling a pickup appointment.
    1. Call the library at (781) 631-1481 during service hours to schedule a pickup time. 
    2. Register online with our new software, courtesy of the Friends of Abbot Library!

      If you receive email notifications, simply click on the registration link in your notice to be brought to our events calendar, or you can visit the library’s website and click on the “Curbside Pick-Up” button.

      On the registration calendar, choose the time slot that works best for you and hit “Register.” Please read the instructions carefully (they are subject to change) and fill out the registration form as completely as possible. Once you have submitted the form, you will receive an email confirming your appointment time. Should you need to cancel your appointment, it’s as easy as clicking on the cancellation link in your confirmation email.
  5. Please come to the library at your appointment time, to receive your items. Please wear a mask and follow social distancing protocols during pickup, as a safety measure to benefit all.

    Items will be in paper bags labelled with your last name, on a cart by the rear entrance, through the parking lot. Since this is a no-contact service, staff will not be outside. Items will already be checked out to you in advance and have a due date slip, so feel free to grab your bag and go! 

Please only return items to a book return, located in front of the library on Pleasant Street, or near the rear entrance by the Maverick Street parking lot. 

ABOVE: Library Returns out front
RIGHT: Library Return by rear entrance


We are delighted to be able to offer curbside pickup service, as a way for patrons to borrow tangible items again! Please continue to check our website, Facebook page, or the Abbot Public Library Blog for updates to curbside pickup or returns procedures and hours. We sincerely appreciate your patience and understanding as we navigate this unprecedented time for library services, and we look forward to serving you!

Updates to Curbside Pickup!

For the convenience of patrons, we are shifting our Saturday Curbside Pickup times to include morning hours, 9:00 am – Noon, and afternoon appointments will be scheduled from 1:00 pm – 3:00 pm. Monday through Friday Curbside Service Hours will remain the same, from 2:00 pm – 5:30 pm.

We hope these revised Saturday hours will better fit with everyone’s busy weekend schedules. We are also planning to start offering online registration for pickup appointments, to make setting up a time to pick up your items faster and easier! 

Below are the full instructions for the Curbside Pickup Service. Please read them carefully, and if you have any questions, let us know at mar@noblenet.org or by calling 781-631-1481, Ext. 201 (Main Desk) or 217 (Children’s Room) during our service hours! 

CURBSIDE PICKUP HOURS

Mondays through Fridays

2:00 pm – 5:30 pm

Saturdays

9:30 am – Noon
1:00 pm – 3:00 pm

Abbot Public Library staff will be available to help patrons online at mar@noblenet.org or via phone during Curbside Pickup Hours at 781-631-1481. 

Please note: the preferred method of communication is via email at mar@noblenet.org. The library will be working with a limited staff, due to social distancing protocols.

PROCESS FOR CURBSIDE PICKUP

Step One

Request items by placing holds through your online account through your online account. If you cannot access your account, call 781-631-1481 during the service hours listed above. If you do not have an account, you can register online here

Step Two

Staff will collect books available in Marblehead within 48 hours of request. Items from other libraries may take longer due to delays in the interlibrary delivery service.

Step Three

You will be notified when your holds come in, via text, email, or phone call, according to your preference. 

To change your notification setting, go to Account Preferences > Notification Preferences on your online account.

Step Four

Once you receive a notification that your requested items have come in, please call the library at (781) 631-1481 during service hours to schedule a pickup time. Soon, we will be offering online registration to make it easier to set up an appointment. 

Appointments can be scheduled Mondays through Fridays from 2:00 pm and 5:45 pm, and Saturdays from 9:30 am – Noon and 1:00 pm – 3:00 pm. 

Please do not schedule a pickup until you have been notified that your items have come in. 

Step Five

At your appointment time, come to the back entrance, through the parking lot off of Maverick Street, to pick up your items.

Please wear a mask and follow social distancing protocols during pickup, as a safety measure to benefit all.

Items will be checked out in advance and placed in paper bags labelled with your last name. Please feel free to grab your bag and go! 

If you don’t see your bag, please wait until your appointment time. If it still isn’t there, call the library at 781-631-1481.

PLEASE NOTE: if you have any returns when you come to pick up your materials, we now have a black Library Return Bin located near the read entrance where you can place your returns. 

***Please return library materials only  – we are currently unable to accept donations.***

RETURNS

Returns will be collected on Mondays through Saturdays from the outside book returns located in front of the library, on Pleasant Street, as well as by the rear entrance. There will be no fines on late items!

If you have any items that do not fit in the library return, please call 781-631-1481 during service hours to schedule a return.

Please do not leave returns on the pickup cart.


We appreciate your understanding and patience during this unprecedented time. With these safety measures, we hope to prevent the spread of the virus while offering appropriate services to our patrons!

Accepting Returns on June 29 and Offering Curbside Pickup July 6!

RETURNING ITEMS

As of Monday, June 29th, the Abbot Public Library is pleased to announce that we will be accepting returns of library items charged out before the Library closed in March.

Please return items to the outdoor book drops only, located outside of the library on Pleasant Street. If you have borrowed an item that will not fit in the book return, such as a children’s backpack kit or bookclub bag, please call the library at (781) 631-1481 between 2:00 pm – 5:45 pm Monday through Saturday to make arrangements to return the item.

No fines!

Please note that we are unable to accept any book donations at this time.

All returned library materials will be quarantined to eliminate the potential for the spread of the coronavirus. Returned items will be checked in after the quarantine period, and, therefore, may continue to appear on your library account during this time. In view of this new system, the library will not be charging overdue fines.

While we are looking forward to having library items come home, please do not feel obligated to return items immediately. The current due date for items already checked out is Monday, July 20th. The  purpose of this extended due date, along with the removal of overdue fines, is to encourage everyone to return items when it feels safest for you to do so. If you have been waiting to get rid of those library books since March, feel free to return them on June 29th — if you would like to hold onto them for a while longer, we encourage that as well.

CURBSIDE PICKUP

Starting Monday, July 6th, the library will offer a no-contact curbside pickup service, by appointment only. Here’s how it will work:

  1. You will be able to place holds through your online account at evergreen.noblenet.org. If you are having difficulty placing holds online, please contact the library at (781) 631-1481 from 2:00 pm – 5:45 pm or email us at mar@noblenet.org. If you need to register for a library card, please fill out the online form at the bottom left corner at marblehead.noblenet.org.
  2. Items that are available in Marblehead will be pulled within 48 hours of their request. Due to delays in interlibrary delivery service, some items will take longer to become available.
  3. When your holds are ready, you will receive a notification, via text, email, or phone call, according to your preference, from the library. To change your notification settings go to Account Preferences > Notification Preferences on your online account.
  4. Once you have received a notice that your items are available, please call the library at (781) 631-1481 during service hours to schedule a pickup time. Appointments can be scheduled between 2:00 pm and 5:45 pm, Monday through Saturday. We ask that you wait until the library has notified you that your requested items are available, before scheduling a pickup appointment.
  5. Please come to the library at your appointment time, to receive your items. Please wear a mask and follow social distancing protocols during pickup, as a safety measure to benefit all. Items will be in paper bags labelled with your last name, on a cart by the rear entrance, through the parking lot. Since this is a no-contact service, staff will not be outside. Items will already be checked out to you and have their due date slip, so feel free to grab your bag and go! Please only return items to a book return. 

We are delighted to be able to offer curbside pickup service, as a way for patrons to borrow tangible items again! Please continue to check our website at www.abbotlibrary.org, Facebook page @AbbotLibraryMarblehead, and library blog at abbotpubliclibrary.wordpress.com for updates to curbside pickup or returns procedures and hours. We sincerely appreciate your patience and understanding as we navigate this unprecedented time for library services, and we look forward to serving you!